An Insurance Loss Assessor is a specialist claims expert who represents you—the policyholder— in managing and negotiating insurance claims. Their sole objective is to secure the maximum settlement you are entitled to, ensuring your rights are protected throughout the process.

Unlike loss adjusters, who work for insurance companies to assess claims in their best interest, loss assessors work exclusively for you, handling every aspect of your claim to ensure a fair and accurate payout.

With in-depth expertise in insurance policies, property restoration, and claims negotiation, a loss assessor meticulously documents every detail, accurately values your claim, and fights to prevent undervaluation, delays, or unjust rejections—so you receive the full compensation you deserve.

A loss assessor acts as your dedicated advocate, handling every aspect of your claim to secure the best possible outcome. Their role includes:

✔ Comprehensive Damage Assessment – Ensuring all losses are thoroughly documented and accurately valued.

✔ End-to-End Claims Management – Handling all paperwork, negotiations, and communications to eliminate stress and delays.

✔ Expert Representation – Engaging directly with loss adjusters and insurance representatives to fight for a fair and rightful settlement.

✔ Property Restoration Oversight – Managing reinstatement works to ensure your property is restored to its original condition—quickly and efficiently.

With a professional loss assessor on your side, you can be confident that your claim is handled strategically, fairly, and without hassle.

While hiring a Loss Assessor isn’t a legal requirement, it is one of the smartest decisions you can make when handling an insurance claim. Without expert representation, you risk delays, underpayments, or even rejected claims due to complex policy wording and insurer tactics.

A Loss Assessor works solely for you—not the insurance company—ensuring your claim is accurately valued, fairly negotiated, and professionally managed from start to finish. With an expert by your side, you maximise your settlement while avoiding the stress of dealing with insurers alone.

Our Loss Assessing service is completely free to policyholders—provided our vetted contractors carry out the reinstatement works. Unlike some Loss Assessors who only manage the claim, our expert partners oversee the entire process, from damage assessment to full repairs, ensuring a seamless, stress-free experience at no additional cost to you.

What You Need to Know About Costs:

✔ Policy Excess – Any excess stated in your insurance policy still applies and must be paid by you.
✔ VAT for VAT-Registered Entities – If you’re a VAT-registered business or individual, you must pay the VAT on the settlement amount upfront, but you can reclaim it from HMRC on your next VAT return.

With our comprehensive claims management, you receive expert representation, maximum compensation, and high-quality reinstatement—all without hidden fees or unexpected costs.

We provide expert claims management and reinstatement services for a wide range of property damage, ensuring you receive the full settlement you’re entitled to while minimising disruption to your home or business. Our specialists handle every aspect of your claim—from assessment to repairs—so you can focus on moving forward.

Types of damage we handle:

✔ Escape of Water – Burst pipes, leaks, and frozen plumbing can cause severe structural and contents damage. We manage your claim, coordinate drying specialists, and oversee reinstatement works to restore your property quickly and efficiently.

✔ Fire Damage – Fires can be devastating, leaving both structural destruction and emotional distress. We take charge of your claim, ensuring your home or business is fully restored to its pre-loss condition. If needed, we can also arrange temporary accommodation while repairs are carried out.

✔ Flood Damage – Flooding can leave a property uninhabitable, requiring extensive remedial work. Our team oversees the entire clean-up and restoration process, ensuring all fixtures, fittings, and furnishings are properly assessed and reinstated. Temporary accommodation can be arranged where necessary.

✔ Storm Damage – Severe weather, including high winds, heavy rain, hail, and snow, can lead to structural damage such as broken roofs, fallen trees, and water ingress. We swiftly manage your claim and arrange urgent repairs to prevent further damage.

✔ Impact Damage – Accidental damage from vehicle collisions or falling objects can compromise your property’s structure. We handle the entire claims process, ensuring all repair costs are covered by your insurance or recovered from the responsible party where applicable.

✔ Subsidence & Heave – Ground movement can cause serious structural instability. Whether your property is sinking due to subsidence or rising due to heave, we ensure the damage is professionally assessed, fully repaired, and that you receive the settlement you’re entitled to.

If your property has suffered any of the above damages, we take full control of the claims process—negotiating with insurers, managing reinstatement works, and ensuring you receive a fair settlement.

Contact us today for expert guidance and seamless claims management.

Immediately. The sooner you involve a loss assessor, the stronger your position in securing a fair and full settlement. Don’t delay—contact us today, and our experts will take charge of your claim, ensuring a smooth, stress-free, and successful resolution from start to finish.

Navigating an insurance claim can be complex, but our expert-led, structured approach ensures a smooth, efficient, and transparent process at every stage.

1. Get in Touch: Call us at 0203 875 8981 or fill out our online form below. We’ll gather initial details about the damage and arrange for a Loss Assessor to visit your property at your convenience.

2. Comprehensive Damage Assessment: Once you authorise us to manage your claim, our Loss Assessor conducts a thorough inspection to validate your claim and compiles a detailed damage report to support your case.

3. End-to-End Claims Management: We handle all communications with your insurer, including attending on-site meetings with loss adjusters and specialists, ensuring your interests are fully represented.

4. Expert Negotiation with Insurers: Our team engages directly with your insurer to negotiate the best possible settlement, fast-tracking the process and ensuring you receive the compensation you deserve.

5. Settlement & Excess Payment: Once a settlement is agreed upon, we review the approved repairs with you, collect any applicable policy excess, and schedule the commencement of works.

6. Assignment of Vetted Contractors: We deploy our trusted network of fully vetted contractors, guaranteeing that all repairs are carried out to the highest industry standards.

7. Project Management & Restoration: Your dedicated Loss Assessor oversees every stage of the repair process, ensuring work is completed on time, to specification, and to the highest quality.

8. Final Inspection & Client Sign-Off: Once repairs are complete, we conduct a final walkthrough with you, ensuring every detail meets your expectations. Your satisfaction is our priority, and we welcome your feedback to continuously improve our services.

Why trust us with your claim?

By choosing our service, you benefit from expert representation, professional negotiation, and meticulous project oversight, ensuring your property is fully restored—without the stress and uncertainty of handling the claim alone.

Contact us today and let our specialists take the hassle out of your insurance claim.